Booking policies

Payment

Bookings are confirmed once full payment is received. Prices are in Australian dollars and include GST where applicable. Payments are processed securely by Stripe; we never see or store your card details.

Cancellations

• Cancel 14 or more days before check-in: full refund.
• Cancel 7–13 days before check-in: 50% refund.
• Cancel less than 7 days before check-in: no refund, unless we can re-book the nights.

To cancel, contact us with your booking reference.

During your stay

• The guest who books must be at least 18 years old and present for the stay.
• Only the number of guests booked may stay overnight.
• No parties or events. Please respect neighbours and quiet hours.
• Please report any damage straight away. Guests are responsible for damage beyond normal wear and tear.

Privacy

We use your details only to manage your booking and contact you about your stay. We don’t sell or share your information.